If you are not 100% satisfied with your your product or service please contact us before leaving any negative feedback. We will do whatever it takes to make sure you are 100% satisfied. Our foundation is built around your positive feedback, without your five star ratings our ability to offer low prices can be adversely affected due to ebay's strict selling policies and guidelines.
We aim for five star service and want you to be happy.
Your Satisfaction is Guaranteed!
Most of our products are shipped FREE via USPS priority mail. Handling time is 1 business day with the exception of weekends and holidays where items are shipped the following business day.
Free combined U.S.A shipping on all items!!
When shipping worldwide additional fees will apply. The buyer is responsible for any customs duties/taxes that your country may charge.
Worldwide Customers Shipping Service
We ship via Express USPS ONLY with full tracking capabilities. This is the safest and only way to get tracking info as well as insurance. (We are not responsible for any CUSTOM CHARGES or DUTY CHARGES imposed by local authorities. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. Please be patient for delivery some countries are longer in delivery that others due to customs regulation. We do NOT lower the value of the product purchase or send as a gift. All item info is automatically labeled in the shipping documents.
RA# is required for all returns. Initiate the return process by going into My eBay; locate the item you wish to return and click Return this Item.
*Item(s) presented for return must be in re-sellable, unworn & original condition with all items shipped by us.
Request an RA within 14 days. Ship an item within 3 days after RA issued.
We do not sell used eyewear and will not accept used eyewear for return. Shipping fees are not refundable. If Free Shipping was provided we will deduct $8.99 from the original merchandise amount. (To cover our shipping cost/fees)
If you consider an exchange we will reship for FREE (USA purchases only) once we receive back the original purchase.
WE DO NOT CHARGE RESTOCKING FEE.
Please allow 8 business days to process a refund or exchange after we have received the item. Customers are responsible for shipping an item to our facility. Use a traceable method of shipment for returns.
We are not responsible for any lost or undelivered packages.
WE CANNOT MAKE EXCEPTIONS TO THE RETURN POLICY, PLEASE DON'T ASK
On Jun-01-13 at 18:16:15 PDT, seller added the following information:
|Every buyer gets a MyStoreRewards invitation for cash back|